Privacy Policy
KOTRA is committed to respecting the privacy of users and providing a safe, secure user experience in accordance with the Act on the Protection of Personal Information Maintained by Public Agencies and Basic Guidelines on Personal Information Protection by Public Agencies. This Privacy Statement sets forth the usage polices and practices that apply to the following web sites operated by KOTRA and all of the KOTRA web sites will be subject to the privacy polices mentioned in this statement, unless otherwise indicated.
Automatic Data Collection
The following information will be automatically collected and saved, when a user accesses the KOTRA web sites.
-Internet server domain and IP addresses passed through to get to the KOTRA web sites
-Type of broweser and OS
-Date of visit, etc
The information gathered and saved online will be used on statistical analyses for the purpose of improving the KOTRA web sites to provide better services to users and to facilitate communication between users and the web sites, provided that such information may be submitted to the authorities under legal provisions.
Collection of Information via E-Mail and Web Services
The following information will be automatically collected and saved, when a user accesses the KOTRA web sites.
-You may express your opinions by mail, phone calls, or online web services. However, you should keep in mind the following:
-Your information may be shared by other people and used as a source of development and implementation of related polices.
-Your information may be shared by other public agencies or submitted, if necessary.
How we collect your personal data
We generally collect your personal data directly from you, when, for example, you submit an inquiry, attend events or seminars, use or engage in our services or provide us with your contacts.
From time to time, we may gain access to your business contact details via recognised business data providers or an official website of your organisation. We may also receive your contact details through our primary contacts at your organisation if they think you may benefit from our services. As we work closely with other organisations, public agencies or governments of South Korea, we may also receive information about you from them.
When you visit our website, computer and technology information (e.g. browser type, IP address, unique device ID, etc.) is automatically collected via your browsers.
What type of personal data we have
We do not collect more information than we need to fulfil our purposes mentioned in this Policy and will not retain it for longer than is necessary. The types of personal data we collect and share depend on the nature of your relationship with us and the requirements of applicable laws.
Contact information – We may collect contact information including the name of your organisation, job title, and nationality to communicate with you in accordance with the contract, services or any business opportunities.
Requests/Claim data – We may gather your contact information and details of your comments, requests or any other issues you’ve raised regarding our services.
Financial data – We may collect your financial data such as bank account number for financial transactions.
Registration data – Based on the record of your visits to events such as business meetings and exhibitions, we may collect your contact information that includes the name of your organisation, your job title and nationality for our reference to host upcoming events.
The personal data that we process may include any other personal data that is provided to us during the course of our services. When you visit our website, we collect and store information that your browser automatically transmits to us such as IP address, date and time of your access, your browser type, operating system type, and cookie-related data.
For visitors to our website
The information collected automatically when you visit our website will be processed for the following purposes:
-To ensure our website stays securely by preventing, detecting, mitigating and investigating fraud and security breaches
-To ensure the performance of our website
-To ensure that the content of our website is presented in the most effective manner for you and your computer
The provision of your personal data will generally be voluntary and there is no statutory nor contractual obligation to provide your personal data. We generally do not contractually require the provision of your personal data but note that in any event, non-provision of personal data might exclude you from using some of our services or parts thereof. Our services are not intended for use by children. Under applicable national laws, we do not knowingly collect personal data from users who are considered children. According to our User Agreement, children are not permitted to use our services.
Cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work or work more efficiently. We use cookies that are necessary for the operation of this website to enhance your experience when you use our website. You can control your cookies through the browser settings. Please visit the browser developer’s website if you want to find out how to manage your cookies on your browser.
Security
We have implemented technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised access or disclosure of personal data. We restrict access to your personal data to those who need to know that information to provide benefits or services to you. In addition, we train our employees to help them be well aware of risks associated with data security and confidentiality.
Data retention
We strive to keep our processing activities with respect to your personal data as limited as possible. Your personal data will be retained only for as long as we need it to fulfil the purpose for which we have collected it and, if applicable, as long as required by statutory retention requirements. In case of consent, your personal data will be at the latest deleted without undue delay after the withdrawal of such consent.
Americans with Disabilities Act Statement
We are committed to making this website compliant with the ADA (Americans with Disabilities). We wish all of our visitors to be able to access our services. We are bringing sections of our internet presence into ADA compliance following the relevant and applicable portions of W3C Level One guidelines.
If you encounter an accessibility issue, please specify the page in your email. To enable us to respond in a manner that will be of most help to you, please indicate:
– The nature of the accessibility need
– Your preferred format (software/tools, electronic format, print size, etc.)
– Your contact information, so we can reach you if additional information is required
We will make reasonable accommodations for people with disabilities in accordance with the Americans with Disabilities Act.